Culture Reset 2027
Being promoted to a managerial or supervisory position requires an identity shift from ‘performer’ to ‘developer of people’ and from ‘peer/friend’ to ‘boss’. Without guidance, new people managers often struggle to find their footing.
In this 2-day training, managers deepen their understanding of the role, and what it takes to develop their direct reports, who may have very different personalities and learning styles from them, into strong performers.
They will understand that different subordinates require different ways of engagement and mentoring.
They will be guided to develop their own leadership style, and how to overcome challenges in order to create a wholesome and empowering environment for their team, where people feel trusted, supported and motivated to take greater ownership and deliver their best work.
WHO SHOULD ATTEND
People managers who have at least one direct report
LEARNING OBJECTIVES
By the end of the 2-day programme, participants will be able to:
01
Understand their role as a People Manager
Balancing responsibility for delivering results with responsibility for guiding, developing and supporting their team.
02
Guide different people in different ways
Recognising that team members have different strengths, learning styles, motivations and developmental needs.
03
Communicate expectations and instructions more effectively
Providing sufficient context and creating two-way understanding for more effective task delegation.
04
Observe, diagnose and develop performance
Identifying where a team member is struggling and responding with appropriate guidance rather than immediately taking over or simply telling them what to do.
05
Give meaningful feedback that builds performance
Addressing gaps honestly while maintaining trust, motivation and ownership.
06
Develop their own identity as a People Manager
Becoming clearer about the kind of manager they want to be.
Inside the programme
In this 2-day training, managers deepen their understanding of their role as a ‘developer of people’, and what it takes to manage their direct reports’ performance.
MODULE 1
Shifting Into People Management
- Understand their role as manager
- Explore how this will impact their need to juggle their own workload with supervisory duties.
- Learning from role models, good and bad
MODULE 2
Bringing Out Performance In Others
- Understand what it takes to manage others, who have different personalities, thought processes and behaviour patterns
- Learn to set expectations and align working styles
MODULE 3
Different People, Different Approaches
- Understanding the different requirements of Visual, Auditory & Kinesthetic learners.
- Practise adapting how to communicate and guide different types of learners.
MODULE 4
Setting People Up For Success
- Learn a framework for Effective Delegation
- Learn to conduct productive check-ins
- Understand how to draw the line between empowering guidance and micromanagement
MODULE 5
Feedback That Builds People
- Understand the value of giving constructive feedback
- Learn to ask questions with an open mind
- Learn a framework for addressing performance gaps without demoralising the person
MODULE 6
Your Personal Managerial Style
- Gain clarity on the manager you want to be
- Create a Personal Leadership Manifesto based on their own core values
- Consolidate all learnings and frameworks into an Action Plan
Plan your day
VENUE
N Space Ventures
Unit 718, Level 7, Lift Lobby 4, Block A,
Damansara Intan, No. 1, Jalan SS20/27,
47400 Petaling Jaya, Selangor.
Beside 3 Damansara Mall.
GENERAL ENQUIRIES
Before you register
Can I claim through HRDC?
Yes. This workshop is Fully HRDC claimable. Select the HRDC payment option in the registration form and our team will guide you.
When do I need to pay?
For participants not applying for an HRDC grant, payment must be received before the programme.
What if I cannot attend?
No cancellations or refunds. You may substitute another participant; written notice is required one week before the programme begins.
Finance & HRDC: Kamilah Samsudin
