Culture Reset 2027
When you are responsible for building culture, it is easy to get caught up in activities —engagement campaigns, townhalls, wellbeing programmes, teambuilding and internal communications.
But doing more does not necessarily create more impact.
Culture teams rarely suffer from a lack of initiatives. The challenge is knowing which initiatives will actually make a difference.
Before deciding what to do, it helps to be clear about what you want to achieve. What aspects of your culture would you like to strengthen? What do you want people to think, feel or do differently? And where would your efforts make the greatest difference?
The answers are often already within your organisation. You just need to learn where to find these human insights, and what to do with them.
In this 2-day workshop, participants will learn a strategic and human-centred approach to culture building. You will be guided to define the culture outcomes you want to achieve, uncover human insights and employee sentiments, and identify the culture priorities that will make the greatest difference.
WHO SHOULD ATTEND
People in HR or Transformation who are tasked with enhancing the company’s culture
LEARNING OBJECTIVES
By the end of the 2-day programme, participants will be able to:
01
Understand how culture change happens
Recognising that culture is shaped by people's collective mindsets, behaviours and everyday experiences —not by activities alone.
02
Define a clear Culture Objective
Specifying the culture shift required and what people need to think, feel or do differently.
03
Have more insightful conversations with employees
Learning how to ask, listen and probe beyond surface responses to better understand what people are experiencing.
04
Unearth Human Insights
Looking beneath symptoms and sentiments to identify the beliefs, motivations, frustrations and barriers that may be driving current behaviour.
05
Turn insights into focused culture interventions
Prioritising the few areas that can make the greatest difference instead of trying to fix everything at once.
06
Communicate culture initiatives for greater buy-in
Crafting communications around the audience and intended outcome, to enrol people in change rather than merely inform or instruct them.
Inside the programme
In this 2-day training, culture teams understand how to focus their attention and energy on the fewest things that can have the most impact.
MODULE 1
Culture Building That Drives Business
- Understand the relationship between business strategy, culture and brand.
- Explore 95%'s Blueprint for Building Business Culture and the pitfalls you can avoid.
MODULE 2
Define What Your Culture Needs
- Start with the business: what does the organisation need its culture to enable or support?
- Recognise what your company needs -a Culture Evolution or Culture Transformation?
- Learn how to engage senior management in the conversation and build alignment around a specific culture objective.
MODULE 3
Unearth the Human Insight
- Look beneath the symptoms to identify the beliefs, motivations and barriers influencing behaviour.
- Learn how to ask questions that encourage people to share what they really think and feel.
- Distil what you discover into Human Insights that can guide your culture priorities.
MODULE 4
From Insight to Intervention
- Using the Human Insights, prioritise what needs your focus and concentration.
- Design targeted interventions based on what your people actually need.
- Establish meaningful indicators to measure the impact of your planned intervention.
MODULE 5
Communicate to Enrol
- Learn to write with the audience in mind.
- Understand the difference between Enrol vs Instruct when communicating culture initiatives.
- Explore the many different ways of getting your message across, and the experience you can create.
MODULE 6
Design The Employee Journey
- Apply the 95% Blueprint for Building Business Culture to your own organisation.
- Map the key experiences through which employees encounter and experience your culture.
- Identify opportunities to deliberately strengthen these experiences across the Employee Journey.
Plan your day
VENUE
N Space Ventures
Unit 718, Level 7, Lift Lobby 4, Block A,
Damansara Intan, No. 1, Jalan SS20/27,
47400 Petaling Jaya, Selangor.
Beside 3 Damansara Mall.
GENERAL ENQUIRIES
Before you register
Can I claim through HRDC?
Yes. This workshop is Fully HRDC claimable. Select the HRDC payment option in the registration form and our team will guide you.
When do I need to pay?
For participants not applying for an HRDC grant, payment must be received before the programme.
What if I cannot attend?
No cancellations or refunds. You may substitute another participant; written notice is required one week before the programme begins.
Finance & HRDC: Kamilah Samsudin
